Polymorfa vs 360dialog

Three reasons teams move from 360dialog

1. 01

   The same Meta request, for every kind of number

   Polymorfa's Graph API takes that same body for Cloud API numbers and for linked-device numbers, the WhatsApp and WhatsApp Business app numbers your customers already run. Change the base URL and the auth header; the payload stays. Linked-device numbers also manage groups and channels.^3,8,9

   360dialog: 360dialog's messaging API follows Meta's request shape, and it serves official numbers only.^10,2

   curl -X POST https://waba-v2.360dialog.io/messages \
     -H "D360-API-KEY: $D360_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{
       "messaging_product": "whatsapp",
       "to": "15551234567",
       "type": "text",
       "text": { "body": "Your order shipped." }
     }'

   # Same body. Works for a Cloud API or a linked-device number.
   curl -X POST "https://api.polymorfa.com/graph/whatsapp/v26.0/$NUMBER_ID/messages" \
     -H "Authorization: Bearer $POLYMORFA_PROJECT_TOKEN" \
     -H "Content-Type: application/json" \
     -d '{
       "messaging_product": "whatsapp",
       "to": "15551234567",
       "type": "text",
       "text": { "body": "Your order shipped." }
     }'

2. 02

   Pay for the days a number works

   A Polymorfa linked-device number costs $0.25 for each day it is online, $7.50 for a full 30 days, and nothing on a day it is disconnected: the same 100 linked-device numbers cost $320. Monthly credit purchases of 10,000 credits or more add a bonus of 10% to 150%.^4,11

   360dialog: A 360dialog number costs €49 or $59 or more each month until someone cancels it in the Hub, and a cancellation takes effect at the end of the billing month.^12,1 If half of 100 new numbers go quiet after day 2, the Regular tier still costs $5,900 for the month.

3. 03

   Calls without running a media stack

   Polymorfa carries the audio. Answer in a browser, in server code that reads and writes PCM audio, or on your PBX through a SIP trunk. Cloud API calls are one-to-one audio; linked-device numbers also take video and group calls.^5,6

   360dialog: 360dialog connects the Calling API and leaves SIP and WebRTC to you, and its calling guide asks for "prior experience with SIP/WebRTC voice infrastructure".¹³