Refund Policy

We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with Polymorfa within the first 7 days of your initial subscription, you can request a full refund with no questions asked.

If you've subscribed to an annual plan and wish to cancel after the 7-day guarantee period, you may be eligible for a prorated refund based on the unused portion of your subscription. The prorated amount will be calculated based on the number of full months remaining in your subscription term.

Monthly subscriptions are billed in advance for each billing period. We do not provide refunds or credits for partial months of service. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period.

The following are not eligible for refunds:

• Partial months of service on monthly plans
• Subscription upgrades (the difference is applied as credit)
• Accounts terminated due to Terms of Service violations
• Add-on services or one-time fees unless otherwise specified

To request a refund, please email us at hello@polymorfa.com with the following information:

• Your account email address
• The reason for your refund request
• Your subscription type (monthly / annual)
• Date of purchase

Refund requests are typically processed within 5-10 business days. Once approved, the refund will be credited to your original payment method. Depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear on your statement.

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us at hello@polymorfa.com.